The Internet has removed boundaries for trade. Now, even the smallest business can have global ambitions, selling via the web to an ecommerce audience that, at the last count, numbered some 220 million active users.
Dash is the latest service offering from Amazon to arrive in the UK. Originally launched in the US in March 2015, the physical instant purchase button brings one-push buying for everyday essential items including nappies, toilet roll, dishwasher tablets and washing powder. The branded wireless buttons are connected to an Amazon account and instantly enable the user to replenish household items.
P2P Mailing Ltd, the leading international parcel delivery company, has undergone a rebrand and is now to be known as P2P. As part of the rebrand, the company is unveiling a new logo and website.
Arts & Craft online specialist Baker Ross & Yellow Moon have been using P2P mailing since March 2016 and has been their prime carrier for shipping orders placed on our Amazon shops in Germany, France, Italy and Japan.
We find that using TRAKPAK leads to higher customer satisfaction when compared to rival services that we also use such as wnDirect since TRAKPAK typically use a more well-known and reliable courier in the customers country for the final mile so there are fewer items lost in transit whilst the price remains competitive.
Gemporia first engaged with P2P in August 2014 when we were looking to improve our delivery offering primarily into the United States but also needed a robust service into Europe, Australia and South Africa.
The Hut Group is an on-line retailer and brand owner, selling high repeat purchase goods direct to consumers across the sports nutrition; health and beauty; entertainment; gifting; clothing and accessories markets.
As one of the UK’s largest online-only fashion and beauty stores, this leading online fashion retailer sells over 850 brands as well as its own range of clothing and accessories.
We have been using P2P for almost a year now and it is a move we are glad we made. Our initial venture into International selling had been tough.
A contractual loophole reportedly allows Amazon customers to get their money back for items they have bought from the website without having to return their purchases. This recent revelation applies to items under – £10 but what does it say about retail industry attitudes to returns in general? Above all, this move highlights Amazon’s financial ability to write off returns. However, small independent online retailers may not be in the same position to implement such a policy. Ultimately, for most retailers ignoring returns can lead to heavy repercussions. Research by Harris Interactive shows that 85% of customers say that they will stop buying from a retailer if the returns process is a hassle. Therefore it is essential that retailers get the returns process right in order to deliver a strong customer experience – so what are the key steps to returns success?